Job Description

We’re seeking a detail-oriented, reliable Medical Virtual Assistant to support healthcare-related administrative tasks while maintaining the highest standards of data privacy and professionalism. This role is ideal for someone with strong English communication skills and a proactive mindset, who is looking to build a long-term working relationship and grow with our team.

Employment type: Full-time
Schedule: AEST (Australian Eastern Standard Time)

Key Responsibilities

• Manage patient communications, appointment scheduling, and follow-ups
• Maintain accurate and confidential patient records in compliance with data protection standards
• Assist with medical documentation, transcription, and report formatting
• Coordinate with healthcare providers and clients as needed
• Support billing, insurance verification, and other administrative processes
• Contribute to workflow improvements and take on additional responsibilities as trust and familiarity grow

Skills Required

• Proficient in written and spoken English
• Experience in medical administration or healthcare support preferred
• Strong understanding of patient confidentiality and data protection protocols (e.g., HIPAA or equivalent)
• Tech-savvy with familiarity in EMR/EHR systems and remote collaboration tools
• Organized, responsive, and committed to high-quality service
• Open to feedback and collaborative growth

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